When you contact MVA we request and collect your name, e-mail address, telephone number and if appropriate, your postal address. This information allows us to contact you if there is a problem or we need more information to deal with your inquiry. We may also keep a record of which products and services you are interested in. We will communicate with you by e-mail, telephone or letter.


The information collected about you by MVA is to make sure that any communications about our services or offers that we send you are relevant.

We may use the information we collect to occasionally notify you about important changes to our website, services, and special offers.

We do not pass on your details without your permission to anyone else unless it is in relation to the services you have used through the website.

We will not sell, rent, share, trade or give away without your permission any information we hold about you.


MVA are committed to safeguarding the privacy of our website visitors and service users and complying with the General Data Protection Regulation and the Data Protection Act 2018.

Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you the best user experience.

We have published this notice to help you understand

  • how and why we collect information from you;
  • who we share your information with, why and on what basis; and
  • what your rights are.


We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our website such as what pages you looked at and what links you clicked on and so on. This information is useful as it helps us get a better understanding of how you use our websites so that we can continue to provide the best experience possible.

Some of this information is collected using cookies and similar tracking technologies. If you want to find out more, take a look at our cookie policy.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Please see our dedicated cookie page.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website choose to call instead if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please write to MVA, UNIT H, WHITE HOE INDUSTRIAL ESTATE, DOUGLAS, ISLE OF MAN.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


You are entitled to request the following from MVA, these are called your Data Subject Rights and there is more information on these on the Isle of Man Information Commissioners website

  • Right of access –to request access to your personal information and information about how we process it. Please contact us to receive information on what information we hold.
  • Right to rectification –to have your personal information corrected if it is inaccurate and to have incomplete personal information completed. Please contact us to amend any information we hold about you.
  • Right to erasure (also known as the Right to be Forgotten) – to have your personal information erased. To request all data we hold about you deleted, please send a request to and we will action the request as soon as possible but within 30 days. Once deletion is completed we will contact you to confirm the deletion request has been completed. Please note we are legally obliged to retain certain data relating to the transaction of a property sale that we may not be able to delete for legal reasons. We will inform you if this has been applicable during your data deletion request, with a timeline as to how long we are legally required to retain the data.
  • Right to restriction of processing – to restrict processing of your personal information.
  • Right to data portability - to electronically move, copy or transfer your personal information in a standard form
  • Right to object - to object to processing of your personal information
  • Rights with regards to automated individual decision making, including profiling – rights relating to automated decision making, including profiling

If you have any general questions about your rights or want to exercise your rights please contact

You have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live or where your legal rights have been infringed. The contact details for the Isle of Man Information Commissioner’s Office (ICO), the data protection regulator in the Isle of Man, are available on their website where your personal information has or is being used in a way that you believe does not comply with data, however, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.


By using our website at, you consent to the collection, processing and use of this information.


Any changes to our Privacy Policy will be highlighted on this web page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.


We cannot be held liable for any loss that you may suffer if a third party obtains unauthorized access to any data, including account details or details you provide us when accessing or ordering from this website unless this can be proven at law to be due to our negligence.


The MVA website uses 'cookies' which are small pieces of information stored on your computer's hard drive by your browser. These allow us to recognize you and to provide features to make your use of our website a personalized experience. Most browsers allow the cookie function to be turned off.

We value your opinion, if you have any comments or queries about our Privacy Policy, please contact us to discuss.